Preventable rehospitalizations remain a critical concern for senior care organizations, impacting both operational efficiency and resident outcomes.  While traditional interventions like care …

In the world of healthcare, payer contact centers are the nerve center of customer service. From answering billing questions to navigating the …

The healthcare payer landscape is volatile, but two challenges have remained consistent over the years: improving the member experience and lowering the …

By Michael LeVangie Getting ahead of digital transformation is difficult for healthcare organizations. There’s AI, GenAI, Agentic AI, and new uses for …

National Nurses Month is underway, offering an important opportunity to reflect on the challenges and opportunities facing today’s nursing workforce. In this …

By Mitesh Kumar, Senior Vice President – Claims Practice Silos make sense on farms. In healthcare, they can lead to disaster. Nevertheless, …

Tech-enabled healthcare BPM firm earns recognition for vision and strategy, technology innovation, and delivery impact in payment integrity  ATLANTA – May 6, …

By Zaffar Khan The idea of helping health plans increase member enrollment in health risk adjustment programs that improve health outcomes, care …

By Rob Adhikari Health plan executives today face unprecedented challenges: the need to reduce costs, improve operational efficiency, compete in an evolving …

By Zaffar Khan As use cases for and the acceptance of GenAI continue to grow, health plans have a unique opportunity to …

Sagility aims to accelerate growth in the mid-market payer segment with this acquisition Bengaluru, India. Sagility, a leading tech-enabled business operations solutions …

January 2, 2025 – (Security magazine) Data security is of paramount concern to all healthcare organizations. In today’s digital age, protecting sensitive …

Sagility to transform member, patient and provider interactions using BirchAI’s SaaS platform DENVER, COLO. – March 26, 2024 – Sagility LLC, one …

December 12, 2024 – (HealthCare Business Today) The healthcare industry is constantly evolving and health plans, in particular, face numerous challenges ranging …

December 9, 2024 – (Integrated Healthcare Executive) The healthcare contact center landscape is undergoing a revolution, driven by rapid advancements in artificial …

November 24, 2024 – (HealthCare Business Today) Would you contribute your medical records to an organization dedicated to improving healthcare worldwide if …

December 16, 2024 – (HealthCareBusiness News) With ever-increasing pressure on profitability and medical loss ratios, healthcare payers face tight budgets, a continued …

October 20, 2024 – (HealthCare Business Today) – Transforming Contact Centers into Innovation Hubs: The Role of AI in Creating New Opportunities. …

Sagility is proud to announce our most recent accolade: Bronze in the Stevie® Awards for Employer of the Year − Health Products & …

October 7, 2024 – (HealthCare Business News) – For healthcare, artificial intelligence promises improved member experience, quality, and economic opportunity for health …

October 7, 2024 – (Forbes Business Development Council) – Undoubtedly, healthcare experience delivery is getting increasingly intricate. From front and back office …

August 30, 2024 – (Call Center Times) – Healthcare payers and providers are increasingly challenged to raise the bar for consumer experience. …

February 17, 2024 – (Healthcare Business Today) – As today’s hospital margins are increasingly in the red, and health systems are asked …

September 26, 2024 – (McKnight’s Home Care) – Older people are hoping to spend their golden years in a familiar and comfortable …

September 26, 2024 – (HIT Consultant) – While in recent years healthcare has made significant strides toward optimizing the customer experience, the …

Tech enablement drives lower costs, lessened provider abrasion Health plans are unnecessarily burdened by administrative tasks such as prior authorization—a costly bottleneck …

June 21, 2024 – (Medical Economics) – Information security and compliance are the bedrock of trust in the digital age. Not only …

March 7, 2024 – (McKnight’s Home Care) – Right before Thanksgiving, Sharon, 80, was home alone when she slipped on some flour …

January 2024 – (Health IT Answers) – Facing both revenue and expense issues and exasperated by clinician shortages, hospitals are increasingly noting …

May 07, 2024 – (First Report Managed Care) – While today’s healthcare payers and providers are increasingly turning to tech enablement to …

August 5, 2024 – (First Report Managed Care) – In recent years, the health care industry has experienced unprecedented change. Tech enablement, …

August 13, 2024 – (First Report Managed Care) – Each year the American Medical Association (AMA) surveys its membership to ascertain their …

August 07, 2024 – (MedCity News) – Today’s health plans continue to pay healthcare providers significant penalties and interest when they violate …

January 15, 2024 – (MedCity News) – Today’s payers are still adjusting to the significant operational and transparency changes as a result …

April 1, 2024 – (Medical Economics) – Prior authorization (PA) has long been a care and coverage bottleneck for all involved—patients, members, …

December 04, 2023 – (Integrated Healthcare Executive) – Health care can no longer afford to ignore tech disruption and enablement. From disparate …

July 10, 2024 – (First Report Managed Care) – Already challenged with cost, care, and administrative pressures, health care organizations are now …

May 31, 2024 – (Healthcare Business Today) – New ratings methodology has raised the bar for healthcare Star success, so it’s a …

DENVER, April 25, 2023 08:00 AM Eastern Daylight Time – (BUSINESS WIRE) – Sagility LLC, a leading provider of technology-enabled business process …

October 5, 2023 – (Healthcare Business Today) – Discover how BPO is no longer just about cost-cutting; it’s a supercharged strategy that …

This coverage demonstrates Sagility’s thought leadership on the potential for dramatic change in an area that’s long been an issue for health …