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Silos: Great for Farms, Not for Healthcare
By Mitesh Kumar, Senior Vice President – Claims Practice Silos make sense on farms. In healthcare, they can lead to disaster. Nevertheless, …
By Zaffar Khan The idea of helping health plans increase member enrollment in health risk adjustment programs that improve health outcomes, care …
By Rob Adhikari Health plan executives today face unprecedented challenges: the need to reduce costs, improve operational efficiency, compete in an evolving …
Why GenAI Voice Conversations are the Next Frontier in Healthcare
By Zaffar Khan As use cases for and the acceptance of GenAI continue to grow, health plans have a unique opportunity to …
Sagility acquires BroadPath Healthcare Solutions, a US healthcare focused services company
Sagility aims to accelerate growth in the mid-market payer segment with this acquisition Bengaluru, India. Sagility, a leading tech-enabled business operations solutions …
Protecting Healthcare Data, Improving Trust Through Security Measures
January 2, 2025 – (Security magazine) Data security is of paramount concern to all healthcare organizations. In today’s digital age, protecting sensitive …
Why As-a-Service Solutions Benefit Payers with New Insights
December 16, 2024 – (HealthCareBusiness News) With ever-increasing pressure on profitability and medical loss ratios, healthcare payers face tight budgets, a continued …
The Triadic BPaaS Model: Optimizing Efficiency, Building Experience for Health Plans
December 12, 2024 – (HealthCare Business Today) The healthcare industry is constantly evolving and health plans, in particular, face numerous challenges ranging …
AI Trends Transforming Health Care Contact Centers in 2025
December 9, 2024 – (Integrated Healthcare Executive) The healthcare contact center landscape is undergoing a revolution, driven by rapid advancements in artificial …
Should Patients Share Their Medical Records to Improve AI Models?
November 24, 2024 – (HealthCare Business Today) Would you contribute your medical records to an organization dedicated to improving healthcare worldwide if …
Transforming Contact Centers into Innovation Hubs: The Role of AI in Creating New Opportunities
October 20, 2024 – (HealthCare Business Today) – Transforming Contact Centers into Innovation Hubs: The Role of AI in Creating New Opportunities. …
Achieving Payment Integrity Precision in the Age of AI
October 7, 2024 – (HealthCare Business News) – For healthcare, artificial intelligence promises improved member experience, quality, and economic opportunity for health …
Connecting the Healthcare Lifecycle: Administrative Services to Clinical Operations
October 7, 2024 – (Forbes Business Development Council) – Undoubtedly, healthcare experience delivery is getting increasingly intricate. From front and back office …
Reimagining the Healthcare Contact Center: The Impact of Generative AI on Payers and Providers
August 30, 2024 – (Call Center Times) – Healthcare payers and providers are increasingly challenged to raise the bar for consumer experience. …
How GenAI Solves for Challenges in the Healthcare Front Office
September 26, 2024 – (HIT Consultant) – While in recent years healthcare has made significant strides toward optimizing the customer experience, the …
Meeting the Aging-in-Place Member at Home
September 26, 2024 – (McKnight’s Home Care) – Older people are hoping to spend their golden years in a familiar and comfortable …
Enhancing Provider Experience through Electronic Prior Authorization
August 13, 2024 – (First Report Managed Care) – Each year the American Medical Association (AMA) surveys its membership to ascertain their …
Sagility Wins Bronze in the Stevie® Awards for Employer of the Year
Sagility is proud to announce our most recent accolade: Bronze in the Stevie® Awards for Employer of the Year − Health Products & …
August 07, 2024 – (MedCity News) – Today’s health plans continue to pay healthcare providers significant penalties and interest when they violate …
Payer-Provider Synergy: Aligning at the Fulcrum Points
August 5, 2024 – (First Report Managed Care) – In recent years, the health care industry has experienced unprecedented change. Tech enablement, …
July 10, 2024 – (First Report Managed Care) – Already challenged with cost, care, and administrative pressures, health care organizations are now …
June 21, 2024 – (Medical Economics) – Information security and compliance are the bedrock of trust in the digital age. Not only …
Star Ratings Success: Making it about the Customer
May 31, 2024 – (Healthcare Business Today) – New ratings methodology has raised the bar for healthcare Star success, so it’s a …
May 07, 2024 – (First Report Managed Care) – While today’s healthcare payers and providers are increasingly turning to tech enablement to …
April 1, 2024 – (Medical Economics) – Prior authorization (PA) has long been a care and coverage bottleneck for all involved—patients, members, …
Sagility Acquires BirchAI, a GenAI Company in the Healthcare Space
Sagility to transform member, patient and provider interactions using BirchAI’s SaaS platform DENVER, COLO. – March 26, 2024 – Sagility LLC, one …
Addressing the Public Health Toll of Falls
March 7, 2024 – (McKnight’s Home Care) – Right before Thanksgiving, Sharon, 80, was home alone when she slipped on some flour …
Fiscal Health for Providers: Precision Cost Takeout in Three Areas
February 17, 2024 – (Healthcare Business Today) – As today’s hospital margins are increasingly in the red, and health systems are asked …
Unlocking 4 Areas of Provider Network Value in the Wake of Surprise Billing Mandates
January 15, 2024 – (MedCity News) – Today’s payers are still adjusting to the significant operational and transparency changes as a result …
4 Ways to Win with Claims Denials
January 2024 – (Health IT Answers) – Facing both revenue and expense issues and exasperated by clinician shortages, hospitals are increasingly noting …
Solving Health Care’s End-to-End Challenges With Generative AI
December 04, 2023 – (Integrated Healthcare Executive) – Health care can no longer afford to ignore tech disruption and enablement. From disparate …
BPO, Supercharged: Business Process as a Service Drives Scale, Savings While Exponentially Enhancing Outcomes
October 5, 2023 – (Healthcare Business Today) – Discover how BPO is no longer just about cost-cutting; it’s a supercharged strategy that …
Press Release: Sagility LLC Acquires Devlin Consulting, Inc.
DENVER, April 25, 2023 08:00 AM Eastern Daylight Time – (BUSINESS WIRE) – Sagility LLC, a leading provider of technology-enabled business process …
Transformative AI to Revamp Prior Authorizations
Tech enablement drives lower costs, lessened provider abrasion Health plans are unnecessarily burdened by administrative tasks such as prior authorization—a costly bottleneck …
Challengers of the Status Quo In Billing and Claims — More Accurate and Fairer Payment
This coverage demonstrates Sagility’s thought leadership on the potential for dramatic change in an area that’s long been an issue for health …