Sagility is a technology-enabled, pure-play healthcare focused solutions and services provider that supports US-based payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, and improve the quality of care all while delivering cost effective healthcare financial and clinical outcomes.
Payers
Sagility collaborates with payers, processing over 150 million transactions annually. We work with health plans to provide operational efficiencies and improve their member and provider satisfaction. By leveraging technologies like machine learning and artificial intelligence, we continuously enhance clinical and financial outcomes for health plans we serve.
Providers
Sagility has processed over 60 million claims, resulting in the recovery of over $5 billion for our clients. Through our predictive models, our revenue cycle management solutions help increase collections, reduce accounts receivable, minimize the cost-to-collect, and improve the patient experience. These end-to-end services support hospitals, health systems, physician groups, labs, DME companies, and ancillary providers.
Today’s large language models and GenAI are driving optimized experience at a scale humanly impossible before. In the HIT Consultant article “How GenAI Solves for Challenges in the Healthcare Front Office,” find out more about how GenAI is transforming the front-office customer service touchpoint, with insights from Sohail Djariri, Chief Growth Officer, Sagility, and Kevin Terrell, Cofounder and CEO, BirchAI, a Sagility company.
With more than two decades of experience, Sagility manages extensive payer and provider operations, engagement services and clinical services with efficiency and scale. Our dedicated experts solve complex healthcare challenges with deep domain expertise and innovative thinking. Sagility’s technology, processes, and solutions ensure efficient operations and avoidance of additional administrative costs. The high level of trust and satisfaction with the quality of our work has earned us an “Excellent” Net Promoter Score of 52 in our annual CSAT survey.
We combine technology and deep domain expertise to position our end-to-end Business Process as a Service (BPaaS) solutions within the payer’s existing ecosystem. Our holistic, cloud-based approach spans claim operations, engagement services, provider network operations, clinical solutions and payment integrity services. We can help increase your productivity, enhance predictability of spend, and improve healthcare processes while allowing you to focus on the business’ priorities.
Healthcare organizations like yours face complex regulatory issues, increased competition, and customer retention challenges, as well as significant scarcity of expertise and staffing. Sagility’s cloud-based offerings span claims operations, contact center services, provider network operations, clinical solutions, aging in place, and payment integrity services. We can help increase your productivity, enhance predictability of spend, and deliver breakthrough cost savings while allowing you to focus on your priorities.
Connect with a Sagility expert today. Let’s explore innovative solutions tailored to your organization’s unique needs.
TESTIMONIALS
Sagility continues to exceed our expectations with fantastic customer service and great delivery quality.
I brag about you guys often, and I love this team. Thank you for making my job easy and making me love what I do every day.
I see your team as a long-term partner looking after our interests.
The team has been amazing.They are so responsive, have great attention to detail, really know the data and the Power BI system, and have turned a frumpy dashboard into something more than we ever expected.We are looking forward to working with them further in the future.
AWARDS
Sagility recognized as a Leader in the Clinical Services Business Process Transformation 2023 RadarView Report.
Sagility was named as a Major Contender in Payment Integrity Services, a Major Contender & Star Performer in RCM, and a Major Contender in BPaaS Payer Operations in 2024. Sagility was also recognized as a Leader in Healthcare Payer Operations PEAK Matrix® Assessment in 2022 and 2023 and a Major Contender in Clinical CCM Services in 2023.
Sagility is recognized as a High Achiever in the Healthcare Payer NEAT 2021 report.
Dr. Lisa Doggett is a Stevie award-winning “Female Executive of the Year – Business Services” for 2021.
This 2024 win highlighted Sagility’s significant employee satisfaction increases and commitment to our Voice of Employee feedback.
Dr. Lisa Doggett is a Stevie award-winning “Female Executive of the Year – Business Services” for 2021.
Sagility is recognized as a High Achiever in the Healthcare Payer NEAT 2021 report.
Sagility was named as a Major Contender in Payment Integrity Services, a Major Contender & Star Performer in RCM, and a Major Contender in BPaaS Payer Operations in 2024. Sagility was also recognized as a Leader in Healthcare Payer Operations PEAK Matrix® Assessment in 2022 and 2023 and a Major Contender in Clinical CCM Services in 2023.
Sagility recognized as a Leader in the Clinical Services Business Process Transformation 2023 RadarView Report.
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