May 31, 2024 – (Healthcare Business Today) –

New ratings methodology has raised the bar for healthcare Star success, so it’s a good time to redefine what high Star ratings means to the members. This means connecting the dots of experience for satisfied members and true value creation for respective Medicare plans. Health plans can meet upgraded expectations with focus beyond customer service—as supported by healthcare domain knowledge and a high-touch experience across three critical areas: Claims, Medical Management, and Provider synergies.

Article originally published by Healthcare Business Today