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By Michael LeVangie Getting ahead of digital transformation is difficult for healthcare organizations. There’s AI, GenAI, Agentic AI, and new uses for …
Interview: Jill Warren, RN and SVP of Clinical Operations at Sagility, Speaks about Top Nursing Issues
National Nurses Month is underway, offering an important opportunity to reflect on the challenges and opportunities facing today’s nursing workforce. In this …
Silos: Great for Farms, Not for Healthcare
By Mitesh Kumar, Senior Vice President – Claims Practice Silos make sense on farms. In healthcare, they can lead to disaster. Nevertheless, …
By Zaffar Khan The idea of helping health plans increase member enrollment in health risk adjustment programs that improve health outcomes, care …
By Rob Adhikari Health plan executives today face unprecedented challenges: the need to reduce costs, improve operational efficiency, compete in an evolving …
Why GenAI Voice Conversations are the Next Frontier in Healthcare
By Zaffar Khan As use cases for and the acceptance of GenAI continue to grow, health plans have a unique opportunity to …
Sagility acquires BroadPath Healthcare Solutions, a US healthcare focused services company
Sagility aims to accelerate growth in the mid-market payer segment with this acquisition Bengaluru, India. Sagility, a leading tech-enabled business operations solutions …
Protecting Healthcare Data, Improving Trust Through Security Measures
January 2, 2025 – (Security magazine) Data security is of paramount concern to all healthcare organizations. In today’s digital age, protecting sensitive …
Why As-a-Service Solutions Benefit Payers with New Insights
December 16, 2024 – (HealthCareBusiness News) With ever-increasing pressure on profitability and medical loss ratios, healthcare payers face tight budgets, a continued …
The Triadic BPaaS Model: Optimizing Efficiency, Building Experience for Health Plans
December 12, 2024 – (HealthCare Business Today) The healthcare industry is constantly evolving and health plans, in particular, face numerous challenges ranging …
AI Trends Transforming Health Care Contact Centers in 2025
December 9, 2024 – (Integrated Healthcare Executive) The healthcare contact center landscape is undergoing a revolution, driven by rapid advancements in artificial …
Should Patients Share Their Medical Records to Improve AI Models?
November 24, 2024 – (HealthCare Business Today) Would you contribute your medical records to an organization dedicated to improving healthcare worldwide if …
Transforming Contact Centers into Innovation Hubs: The Role of AI in Creating New Opportunities
October 20, 2024 – (HealthCare Business Today) – Transforming Contact Centers into Innovation Hubs: The Role of AI in Creating New Opportunities. …
Achieving Payment Integrity Precision in the Age of AI
October 7, 2024 – (HealthCare Business News) – For healthcare, artificial intelligence promises improved member experience, quality, and economic opportunity for health …
Connecting the Healthcare Lifecycle: Administrative Services to Clinical Operations
October 7, 2024 – (Forbes Business Development Council) – Undoubtedly, healthcare experience delivery is getting increasingly intricate. From front and back office …
Reimagining the Healthcare Contact Center: The Impact of Generative AI on Payers and Providers
August 30, 2024 – (Call Center Times) – Healthcare payers and providers are increasingly challenged to raise the bar for consumer experience. …
How GenAI Solves for Challenges in the Healthcare Front Office
September 26, 2024 – (HIT Consultant) – While in recent years healthcare has made significant strides toward optimizing the customer experience, the …
Meeting the Aging-in-Place Member at Home
September 26, 2024 – (McKnight’s Home Care) – Older people are hoping to spend their golden years in a familiar and comfortable …
Enhancing Provider Experience through Electronic Prior Authorization
August 13, 2024 – (First Report Managed Care) – Each year the American Medical Association (AMA) surveys its membership to ascertain their …
Sagility Wins Bronze in the Stevie® Awards for Employer of the Year
Sagility is proud to announce our most recent accolade: Bronze in the Stevie® Awards for Employer of the Year − Health Products & …
August 07, 2024 – (MedCity News) – Today’s health plans continue to pay healthcare providers significant penalties and interest when they violate …
Payer-Provider Synergy: Aligning at the Fulcrum Points
August 5, 2024 – (First Report Managed Care) – In recent years, the health care industry has experienced unprecedented change. Tech enablement, …
July 10, 2024 – (First Report Managed Care) – Already challenged with cost, care, and administrative pressures, health care organizations are now …
June 21, 2024 – (Medical Economics) – Information security and compliance are the bedrock of trust in the digital age. Not only …
Star Ratings Success: Making it about the Customer
May 31, 2024 – (Healthcare Business Today) – New ratings methodology has raised the bar for healthcare Star success, so it’s a …
May 07, 2024 – (First Report Managed Care) – While today’s healthcare payers and providers are increasingly turning to tech enablement to …
April 1, 2024 – (Medical Economics) – Prior authorization (PA) has long been a care and coverage bottleneck for all involved—patients, members, …
Sagility Acquires BirchAI, a GenAI Company in the Healthcare Space
Sagility to transform member, patient and provider interactions using BirchAI’s SaaS platform DENVER, COLO. – March 26, 2024 – Sagility LLC, one …
Addressing the Public Health Toll of Falls
March 7, 2024 – (McKnight’s Home Care) – Right before Thanksgiving, Sharon, 80, was home alone when she slipped on some flour …
Fiscal Health for Providers: Precision Cost Takeout in Three Areas
February 17, 2024 – (Healthcare Business Today) – As today’s hospital margins are increasingly in the red, and health systems are asked …
Unlocking 4 Areas of Provider Network Value in the Wake of Surprise Billing Mandates
January 15, 2024 – (MedCity News) – Today’s payers are still adjusting to the significant operational and transparency changes as a result …
4 Ways to Win with Claims Denials
January 2024 – (Health IT Answers) – Facing both revenue and expense issues and exasperated by clinician shortages, hospitals are increasingly noting …
Solving Health Care’s End-to-End Challenges With Generative AI
December 04, 2023 – (Integrated Healthcare Executive) – Health care can no longer afford to ignore tech disruption and enablement. From disparate …
BPO, Supercharged: Business Process as a Service Drives Scale, Savings While Exponentially Enhancing Outcomes
October 5, 2023 – (Healthcare Business Today) – Discover how BPO is no longer just about cost-cutting; it’s a supercharged strategy that …
Press Release: Sagility LLC Acquires Devlin Consulting, Inc.
DENVER, April 25, 2023 08:00 AM Eastern Daylight Time – (BUSINESS WIRE) – Sagility LLC, a leading provider of technology-enabled business process …
Transformative AI to Revamp Prior Authorizations
Tech enablement drives lower costs, lessened provider abrasion Health plans are unnecessarily burdened by administrative tasks such as prior authorization—a costly bottleneck …
Challengers of the Status Quo In Billing and Claims — More Accurate and Fairer Payment
This coverage demonstrates Sagility’s thought leadership on the potential for dramatic change in an area that’s long been an issue for health …