Blogs

Insights for Optimized Healthcare Operations: Explore Our Blogs

By Sri Lakshminarayanan

Senior Vice President of Engagement Services

November 1, 2025

What Happened to EDE? The New Reality Under OBBBA

With the passage of OBBBA in July 2025, the landscape has shifted for Enhanced Direct Enrollment, the streamlined tech-enabled enrollment solution. EDE hasn’t been repealed, but the environment in which it operates could limit its reach and effectiveness.

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By Krithika Srivats

Senior Vice President of Clinical Practice

October 30, 2025

Precision Utilization Management: Prioritizing Patient Care

Precision UM reduces provider burden and abrasion, enhances member satisfaction, and decreased effort and costs in managing the authorization process. Learn more.

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By Mitesh Kumar

Senior Vice President of the Claims Practice

October 29, 2025

Prior Authorization and Payment Integrity: Bridging the Gap

Discover how integrating prior authorization with payment integrity fosters transparency, prevents denials, and builds trust between payers and providers.

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Bob Starman

Senior Vice President of payment integrity services

October 28, 2025

Payment Integrity: Why Automation and Hybrid Strategies Matter

Explore how automation, analytics, and hybrid payment models drive accuracy, reduce overpayments, and enhance payer efficiency in healthcare.

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Chris Shiffert

Senior Vice President at BroadPath

October 23, 2025

Force Multiplier: OBBBA x Medicare Advantage Member Communications

By Chris Shiffert The impending policy shifts from the “One Big Beautiful Bill Act” (OBBBA or H.R.1) put Medicare Advantage (MA) plans in a unique and enviable position when it […]

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Sumant Kawale

Senior Vice President-Technology & Transformation

October 7, 2025

The Risk of Shadow AI in Healthcare and Why it Matters

Learn why the unauthorized deployment and use of AI tools by teams or individuals who don’t get a green light go-ahead from IT or security departments harms healthcare.

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Michael LeVangie

Senior Vice President, Consulting

October 6, 2025

The One Big Beautiful Bill Act: What It Means for Payers and Providers

Payers and providers face new financial realities under the One Big Beautiful Bill Act (OBBBA). Learn how to optimize healthcare operations.

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Sohail Djariri

Chief Growth Officer

October 3, 2025

Transforming Healthcare Operations with End-to-End Expertise

Discover how Sagility’s end-to-end expertise transforms healthcare operations with AI, analytics, and clinical intelligence.

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Michael LeVangie

Senior Vice President, Consulting

September 18, 2025

Aging in Place: Why Consulting Is the Backbone of an Exceptional Stakeholder Experience

Discover how healthcare consulting drives aging-in-place success by improving coordination, outcomes, and stakeholder experience

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By Krithika Srivats

Senior Vice President of Clinical Practice

September 11, 2025

3 Common Reasons for Claims Denials and How To Address Them

Payers deny nearly 15% of all claims they receive—including many that were pre-approved—only to have 54% of them overturned after lengthy and costly provider appeals. To make matters worse, the cost to providers nationwide to appeal decisions is approximately $262 billion every year.

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Abhishek Sharma

AVP, Business Transformation

September 3, 2025

Transform Healthcare Operations with Nurse Assist

Sagility Nurse Assist uses GenAI, Agentic AI, and clinical intelligence to streamline utilization management, prior authorization, and care delivery.

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By Sohail Djariri

Chief Growth Officer

August 16, 2025

Sagility Recognized for Excellence in Healthcare BPO

By Sohail Djariri, Chief Growth Officer, Sagility At Sagility, we often talk about smarter healthcare business solutions—and recently, the industry has taken note. I’m proud to share that Sagility has […]

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By Alan Vitale and Don Searing

July 19, 2025

Reading Between the Lines: Intelligent Solutions for Unstructured Healthcare Data

By Alan Vitale and Don Searing Healthcare payers struggle with unstructured data (clinical notes, faxes, handwritten forms), which makes up over 80% of healthcare information. This data, unlike organized claims […]

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By Krithika Srivats

Senior Vice President of Clinical Practice

July 10, 2025

How Senior Care Communities Can Leverage Data To Reduce Rehospitalizations

Preventable rehospitalizations remain a critical concern for senior care organizations, impacting both operational efficiency and resident outcomes.  Readmissions drive up healthcare costs, disrupt continuity of care, and often signal deeper […]

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By Krithika Srivats

Senior Vice President of Clinical Practice

July 9, 2025

Denial Recovery Starts with Smart Teams and Smarter Tools

By Krithika Srivats, Senior Vice President of Clinical Practice at Sagility In today’s rapidly evolving healthcare landscape, hospitals and physician groups face mounting challenges from clinical and coding denials. While […]

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By Abhishek Danturti

AVP, Business Transformation

July 2, 2025

How Agentic AI is Revolutionizing Healthcare Payer Contact Centers

By Abhishek Danturti In the world of healthcare, payer contact centers are the nerve center of customer service. From answering billing questions to navigating the labyrinth of insurance benefits, these […]

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By Sohail Djariri

Chief Growth Officer

June 25, 2025

5 Big Ideas From AHIP 2025 That Will Change Healthcare for the Better

By Sohail Djariri The AHIP 2025 conference brought forward groundbreaking insights that will reshape the future of healthcare for stakeholders.  Whether you see yourself as a payer, provider, member, or […]

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By Sohail Djariri

Chief Growth Officer

November 19, 2024

How Member Engagement Can Bridge the Gap Between Medication Adherence, Non-Adherence

By Sohail Djariri Creating an empathetic, holistic health plan member experience can drive improved engagement and help resolve the challenges often associated with healthcare. While resolving healthcare issues is critical […]

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By Sohail Djariri

Chief Growth Officer

Aging in Place Programs Drive Health Plan, Member Benefits

By Sohail Djariri Identifying and mitigating frailty in older adult health plan populations through an aging-in-place-as-a-service solution can help health plans holistically approach this challenging issue in the member population. […]

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By Sohail Djariri

Chief Growth Officer

Why Health Plans Should Take a Page From the Retailer Consumer Engagement Playbook

By Sohail Djariri There are many communication systems and strategies available to healthcare organizations today, yet there remains a significant disconnect between those same organizations and their members. Ongoing distractions […]

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February 21, 2024

Sagility Expert Insights: How As-a-Service Solutions Enhance Payer Performance

Healthcare organizations face tight budgets, a continued need to increase productivity, lower costs, enhance technology, and reinforce IT infrastructure all while continuing to improve the healthcare consumer experience. While building […]

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By Titus Leo and Jason Besterfeldt

Senior Vice President Client Services and Senior Executive in Healthcare Revenue Cycle

January 30, 2024

Fiscal Health for Providers: Precision Cost Takeout in 3 Areas

By Titus Leo and Jason Besterfeldt As today’s hospital margins are increasingly in the red, and health systems are asked to do more with less, all eyes are on cost […]

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