September 26, 2024 – (HIT Consultant) –

While in recent years healthcare has made significant strides toward optimizing the customer experience, the industry is now at an inflection point with the adoption of generative AI (GenAI). With its highly trained and expensive talent and mountains of unstructured data, healthcare is uniquely suited to leverage GenAI to drive productivity and an improved consumer and employee experience. In fact, according to McKinsey, healthcare companies could unlock up to $1 trillion in value by applying GenAI solutions to unstructured data.

Article originally published in HIT Consultant