Nurture long-lasting, mutually beneficial member relationships.
Choosing a healthcare plan is complicated. And unfortunately, it’s often a dreaded task — one that consumers want to avoid or rush through.
That’s why it’s important to meet consumers more than halfway, with a smile. They want quick and accurate closure, but they need empathy and education to choose wisely.
Whether your biggest pain point is lost members, extraordinary contact center wait times, or lengthy process turnaround times, our team will create positive first impressions and delight your members.
Sagility provides a full range of friendly contact center solutions.
It’s been made even more complicated by the Affordable Care Act (ACA) reforms with subsidies and on- and off-exchange options.
Our Marketplace solution for payers targets small group and individual plans, enabling consumers, group administrators, and brokers to:
Simple search, customization, and comparison of plans in their area
Easy, online process for subsidy applications
Allow for better collaboration to complete enrollments
Allow users to renew their coverage with a single click
For brokers and sales agents to simplify outreach, increase efficiency, and save time
Sagility has an Enhanced Direct Enrollment (EDE) solution for health plans who plan to go live in the next Open Enrollment Period (OEP). Our EDE Pathway enables consumers to enroll in subsidized plans without requiring a trip to healthcare.gov and without the dreaded “double-redirect.”
Our fully CMS-approved EDE Pathway is a hosted SaaS solution that can integrate directly with your quoting and enrollment system to provide a seamless experience for both your on- and off-exchange business. And our experienced consultants can aid you in completing the process of integration with your systems and to achieve certification with the CMS.