Rising administrative costs, staffing shortages, and growing regulatory complexity are pushing payers and providers to rethink how work gets done. Outsourcing is a strategic lever — not just for cost efficiency, but for stability, compliance, and modernization.

This playbook outlines a clear roadmap to help organizations start strategically, strengthen performance, and scale operations confidently.

What you’ll learn:

• Why outsourcing is essential for payers and providers
• How to choose the right delivery model
• How the Start, Strengthen, Scale helps first-time outsourcers
• How the eight steps to build tech-led compliance
• How leading organizations achieve measurable outcomes