Sagility Smart Step
A frailty resilience program powered by predictive analytics to support whole-person care and independent living.
Frailty: Easy to Miss, Critical to Catch.
Frailty is one of the most reliable predictors of long-term health outcomes, yet it’s rarely identified early. The result? Rising costs, avoidable utilization, and preventable decline. In fact, frail members can cost health plans up to four times more than non-frail members.
Unaddressed frailty can drive up costs and make it harder to improve care transitions, ensure follow-up after acute episodes, and avoid preventable hospitalizations—all of which are priorities in quality measurement and can impact Star Ratings.
Sagility Smart StepTM advances frailty care through early, targeted intervention and personalized care plans that help members thrive while boosting plan performance.
Real Results. Real Impact.
Clients consistently see fewer hospital visits, stronger caregiver outcomes, and a reduction in claims—all while supporting HEDIS® measures, Star Ratings, and overall cost savings.
Reduction in
claims
Reduction of falls and
related injuries
of active participants engaged
in exercise or other physical activity
of active participants adopted
home/personal safety recommendations
Overall
Satisfaction
of active participants made
changes to improve their resilience
A Smarter Step Toward
Aging in Place.
Sagility Smart Step is a predictive, personalized frailty resistance program that helps members stay healthier, live independently longer, and remain where they want to be: at home. By combining early frailty detection, customized care plans, and one-on-one support, the program empowers independence and reduces avoidable, costly hospitalizations.
Here’s how our program brings together clinical insight, compassionate care, and technology to make aging in place a reality:
Whole-Person Care Approach:
A team of occupational therapists, pharmacists, nurses, and social workers collaborates to foster trusting relationships and offer valuable coaching, education, and resources, helping older adults develop long-term resilience and self-sufficiency.
Frailty and Falls Predictive Analysis:
Robust predictive analytic models for early and accurate identification of frailty and falls. Evidence-based screening tools confirm and align a member’s health needs with the right services.
Evidence-based Frailty and Falls Interventions:
Evidence-based clinical interventions to improve health and safety, and address each member’s specific physical, behavioral, social, and daily living needs.
Care
Coordination:
Traditional care management does not often address the strong correlation between Star Rating gaps and elder care coordination. Our care coordination identifies and manages members at high risk of frailty and falls in collaboration with long-term care, Medicare, Medicare Advantage, or healthcare providers.
Digitally Led Concierge Engagement:
We support seamless workflows and care coordination via a secure platform of technology-led services that support aging at home. The planform has a flexible rules engine and multi-channel member engagement (email, text, member portal, chatbot, and live support).
Decades of Partnership,
Performance, and Progress.
Clients stay with Sagility for a reason: trusted expertise, measurable outcomes, and a true partnership approach. Trusted by the nation’s top health plans and providers, we bring decades of experience and a proven ability to simplify operations, improve accuracy, and deliver lasting impact.
“Excellent” NPS
Scored 52 for Customer Satisfaction
17 Years
Average Client Tenure
95%
Client Retention Rate
4 of 5
Top Health Plans Served
35k+
Global Employees
25+ Years
Claims Expertise
Straight from the Source.
We’re more than a vendor, we’re a partner. Here’s what our clients have to say about working with Sagility:
Case Studies
See how we’ve helped health plans, providers, and Pharmacy Benefit Managers (PBMs) unlock millions in savings and streamline operations:
Insights & Resources
Stay informed with the latest thinking on healthcare operations and claims optimization:
How Senior Care Communities Can Leverage Data To Reduce Rehospitalizations
July 9, 2025
Smarter Frailty Care
Starts Here
Discover how Sagility Smart Step helps you reduce costs, improve outcomes, and make aging in place a reality for more members.
