Insights

Resources and thought leadership

Blogs, case studies, whitepapers, and webinars to help you streamline your business processes

Whitepapers and eBooks

u=image of two doctors

Report | Recover lost revenue

Gartner Quadrant report chart

Report | Sagility recognized as a leader in Gartner 2021 Magic Quadrant for customer service BPO

Webinars

STETHOSCOPE

Webinar | Clinical denials and appeals management A technology-led strategy

COVID-19 vaccine vials

COVID-19: Promoting vaccine acceptance and addressing hesitancy

Image of a tablet and a stethoscope

Webinar | Social determinants of health: Impacting highest-need populations

Blog

4 ways to win with claims denials

Transformative AI to revamp prior authorizations

Three healthcare cloud myths, debunked

Sagility: voice of the consumer

Case studies

Image of a call center agent on call with a customer

Achieving breakthrough member NPS® and CSAT for a global healthcare payer

Image of a woman looking at medical records

Steering nearly 60% collections improvement for a health system

image of two men shaking hands

Supporting DME provider growth with stellar collections

Image of a young couple each busy looking at their phones

Combining rightshoring and design thinking to reduce costs and improve value-based care

image of a nurse working at a computer

Delivering innovation and $20 million in annual savings for casualty third-party administrator

Image of an analytics board

Using analytics to improve financial recovery by 80% for healthcare system leader

Image of a computer keyboard with a key labeled Insurance Claim

RPA incubation and re-engineering for major payer drives $3 million in annual savings

Deploying smart automation to re-engineer leading payer’s collections, enrollment, and eligibility

Image of a female doctor holding an abstract symbol of phone and medicine cross

Focused care management and improved patient engagement lead to nearly 4:1 ROI for a state agency

Image of a group of people discussing at the conference table

Boosting health plan sales productivity, reducing fixed overhead costs and improving workflow for a non-profit care organization

Dramatically exceeding collection and resolution goals on very aged accounts

Image of a woman looking at a healthcare claim form on her computer

Deploying clinical process outsourcing to drive down medical costs for health insurance plan

Global locations

USA • India • Philippines • Jamaica • Colombia

© Sagility LLC (formerly Healthcare LLC, doing business as Sagility™). All rights reserved.