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Insights for Optimized Healthcare Operations: Explore Our Blogs

By Rajaram (Raj) Natarajan
Ph.D., SVP, Client Services

By Rajaram (Raj) Natarajan In today’s rapidly evolving health insurance landscape, business process operations (BPOs) depend on coordinated, informed teams

By Sri Lakshminarayanan
Senior Vice President of Engagement Services

By Sri Lakshminarayanan The stakes are rising: According to the 2025 JD Power U.S. Commercial Member Health Plan Study, the

By Barb Kijanka
Provider Operations Consultant
Learn why provider data accuracy depends on relationships not just addresses and how relationship-driven models improve networks, compliance, and member
By Madan Moudgal
Executive Vice President, Chief Digital Officer
Discover how next-gen tech like GenAI, predictive analytics, and Agentic AI are transforming payer operations, improving care coordination, and boosting
By Michael LeVangie
Senior Vice President, U.S. Consulting Practice
With the passage of OBBBA in July 2025, the landscape has shifted for Enhanced Direct Enrollment, the streamlined tech-enabled enrollment
By Sri Lakshminarayanan
Senior Vice President of Engagement Services
With the passage of OBBBA in July 2025, the landscape has shifted for Enhanced Direct Enrollment, the streamlined tech-enabled enrollment
By Krithika Srivats
Senior Vice President of Clinical Practice
Precision UM reduces provider burden and abrasion, enhances member satisfaction, and decreased effort and costs in managing the authorization process.
By Mitesh Kumar
Senior Vice President of the Claims Practice
Discover how integrating prior authorization with payment integrity fosters transparency, prevents denials, and builds trust between payers and providers.
Bob Starman
Senior Vice President of payment integrity services
Explore how automation, analytics, and hybrid payment models drive accuracy, reduce overpayments, and enhance payer efficiency in healthcare.
Chris Shiffert
Senior Vice President at BroadPath

By Chris Shiffert The impending policy shifts from the “One Big Beautiful Bill Act” (OBBBA or H.R.1) put Medicare Advantage

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