Blogs
Insights for Optimized Healthcare Operations: Explore Our Blogs
By Shwetank Verma
Global Chief Information Security Officer
Successful organizations adopt a mindset of resilience over perfection; while attacks will occur, design systems to anticipate and recover.
By Mitesh Kumar
Senior Vice President, Claims Practice Lead
Process mining creates a real-time view of a claim flowing through the system, identifying what causes it to get stuck
By Michael LeVangie
Senior Vice President of Consulting
Technology in itself is not a solution. True transformation comes from uniting siloed programs and departments into a cohesive whole.
By Krithika Srivats
Senior Vice President, Clinical Practice
By adopting a proactive, intelligence-led strategy, healthcare payers can effectively mitigate the steep costs associated with biologics.
By Michael LeVangie
Senior Vice President of Consulting
Sagility leverages global delivery models, scalable operations, and process maturity to help organizations optimize costs, improve experience, and achieve resilience.
By Krithika Srivats
Senior Vice President, Clinical Practice
Sagility transforms health plan operations into member centric experiences, using data, AI, and process excellence to drive key outcomes.
By Rajaram (Raj) Natarajan
Ph.D., SVP, Client Services
Structured knowledge can help health plan BPOs reduce errors, improve back-office efficiency, and build more agile, high performing operations.
By Sri Lakshminarayanan
Senior Vice President of Engagement Services
Discover how Sagility applies AI empowered engagement, analytics, and automation to help health plans boost Star Ratings, resolve issues faster,
By Barb Kijanka
Provider Operations Consultant
Provider data accuracy depends on relationships not just addresses and how relationship-driven models improve networks, compliance, and satisfaction.
By Madan Moudgal
Executive Vice President, Chief Digital Officer
Next-gen tech like GenAI, predictive analytics, and Agentic AI are transforming payer operations, care coordination, and outcomes in healthcare.