In the digital age of healthcare, data is abundant, but structure is not. Payer organizations are inundated with clinical notes, scanned forms, faxes, and handwritten appeals. These “unstructured” data types—which lack uniformity—slow operations, obscure insights, and increase administrative burden. Each type impacts payers in a variety of ways. None of them good. They create provider and member abrasion, leading to suboptimal experiences across the board with internal and external stakeholders.

Read the article by Alan Vitale, Vice President, Technology Solutions, and Don Searing, Vice President of Product & Engineering, at Health IT Answers or at Insights > Blog