https://sagilityhealth.com/wp-content/uploads/2020/06/healthcare-patient-empathy.png 340 520 Virgil Wong https://sagilityhealth.com/wp-content/uploads/2023/01/color-logo-300x79.png Virgil Wong2020-06-19 14:46:282021-09-12 16:39:47Healthcare customer engagement: Charting an empathetic experience
At the heart of all great customer engagement strategies is empathy – especially in healthcare. COVID-19 has created an opportunity for a CX reset that fully recognizes customer emotions.
https://sagilityhealth.com/wp-content/uploads/2019/12/Cover-Image_1600x1066.png 1066 1600 Virgil Wong https://sagilityhealth.com/wp-content/uploads/2023/01/color-logo-300x79.png Virgil Wong2020-01-06 18:02:142023-07-17 08:06:3520/20 vision: 9 trends at the heart of tomorrow’s healthcare
From an in-control consumer to digital experience and telemedicine,…