For Payers
Nurse triage
Operate a nurse hotline and much more.
As a leader in telephone nurse triage with more than 30 years of experience, we can help with an easy-to-implement solution that health plans, hospital systems, and medical organizations can use to direct patients during the COVID-19 crisis.
A hotline can be implemented with minimal time requirements.
We provide front-line support for your COVID-19 callers with qualified US-based RNs, enabling your staff to focus on critical case requirements. Our established clinical support lines keep you dedicated to your essential core missions.
Get some peace of mind knowing that our clinical experts are providing callers with professional health information and self-care/self-quarantine guidance.
Ease burdens on critical staff while directing COVID-19 patients to appropriate levels of care.
Our nurse triage solution includes US-based nurses, a hotline that can integrate into an existing call tree or a dedicated number, and our proven clinical algorithm approach that has a high correlation rate with physicians in triage quality and care recommendations. Our nurses can support your COVID-19 callers with self-care guidance, assess the caller’s condition, and direct them to the most appropriate level of care. Our high-touch patient experience can support better outcomes.