eBook

The uberification of health insurance


Digital transformation for improved member experience and operational efficiency

Image of a user call Uber

In this eBook


This four-page eBook examines how Uber disrupted taxi and transportation services with digital transformation as a means to inspire health insurers to reimagine and digitize the member experience.

The Sagility-affiliated authors, Anand Natampalli and Mark Poling, itemize some of the challenges of digital member engagement and explain how some of those obstacles may be addressed using cloud-based platforms.

Image of a triangle depicting the challenges of digital engagement with customers

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