4 ways to win with claims denials

4 Ways to Win with Claims DenialsBy Belinda…

Transformative AI to revamp prior authorizations

Transformative AI to Revamp Prior Authorizations Tech…

Three healthcare cloud myths, debunked

Three healthcare cloud myths, debunkedWith…

Sagility: voice of the consumer

Health insurance plans can renew their focus on measurement of Voice of the Customer survey feedback to improve customer engagement, loyalty and retention.

Sagility future-class digital series: how back-office accelerators are steering optimized experience

Reetha Menon and Abhishek Danturti Sharma of Sagility describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
digital acceleration

Sagility future-class digital series: Front-office accelerators

Reetha Menon and Abhishek Danturti Sharma of Sagility describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
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3 fresh ideas for winning the competition for healthcare talent

Myles Kevern and Scott King of Sagility explain how healthcare providers can gain a competitive edge in recruiting and retention (and contain costs!) in today's tight labor market.
Payment integrity and healthcare costs shown with money, stethoscope, and calculator

3 payment integrity imperatives in post-pandemic healthcare

Sagility leaders identify three main factors behind heightened payment integrity (PI) pressures post-pandemic (i.e., volumes and resources, regulation changes, telehealth) and explain how PI solution experts can help payers reduce those pressures.
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Building a successful data culture in the post-pandemic healthcare reality

Sagility's Ramesh Murugesan describes challenges in data science deployments, how to build a healthcare data culture, and the importance of the democratization of data and analytics.
medical billing and coding

5 provider coding myths, debunked

Over the past 18 months, healthcare providers have grappled with historic cost and care challenges. The COVID-19 pandemic has increasingly forced providers to assess new areas of transformation to unlock operational value and cost efficiencies.
new healthcare law

Health plan guidance: 3 essentials for no-surprises Act compliance

In recent years, the healthcare industry has increasingly…
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The human side of healthcare analytics

A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.

Three ways healthcare engagement models differ from other industries

Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.
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For better RCM, prioritize people and track with technology

Proper revenue cycle management (RCM) involves careful documentation of the entire patient journey. Once captured by a proficient employee, patient and member data can be handed over to AI-based systems to reveal insights.
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Preventing and appealing clinical denials with analytics, automation, and AI

U.S. hospitals lose $262 billion due to denied claims each year....

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